For healthcare practice owners

Build a trained offshore admin team for your practice in 14 days.

Patient intake, scheduling, insurance verification, and follow-up handled by Strategic Support Partners trained against HIPAA-aligned protocols before they start.

Get the Healthcare hiring playbook → Book a Sphere Match call
Strategic Support Partner in action
SSP
Pre-vetted. Playbook-trained. Trained against the Sphere Standard before they start.
14dFrom signed contract to your SSP's first working day
1:1One client per Strategic Support Partner
HIPAAAligned data handling protocols
30dFree replacement in the first 30 days
Where others fail healthcare practices

Most offshore staffing was not built for practices like yours.

01

Generic offshore assistants without medical context

They get sent to handle patient intake without ever being trained on insurance terminology, scheduling rules, or follow-up protocols. Your team ends up retraining from scratch.

02

Pooled staff sharing your patient data

Most offshore providers pool assistants across dozens of clients. That model breaks down the moment compliance becomes a real question.

03

Replacement promises with no system underneath

When the assistant quits, you absorb three weeks of retraining and lost institutional knowledge.

How SphereAssist does it differently

A Strategic Support Partner trained for your practice. Not a generic offshore hire you have to retrain.

01

Trained on healthcare workflows before day one

Every Strategic Support Partner placed in a practice clears the Sphere Standard for healthcare. Patient communication, HIPAA-aligned documentation, EMR familiarity, and the never-do list.

02

One SSP for your practice. Never pooled.

Your Strategic Support Partner works for you alone. Your patient data stays inside one engagement.

03

US Delivery Manager owns the relationship

Compliance questions, escalations, and performance reviews route through a US-based Delivery Manager who knows healthcare.

SphereAssist vs MyOutDesk

How we compare, line by line.

MyOutDesk built a strong practice in real estate, mortgage, and insurance, but their healthcare offering is bolted on, not built in. They pool staff across verticals. They do not publish a healthcare-specific operating standard.

Criterion
MyOutDesk
SphereAssist
Healthcare-specific training before placement
Generic onboarding
Sphere Playbook with HIPAA-aligned protocols
Dedicated SSP per client
Yes, but pooled in support model
One SSP, one client, never shared
US Delivery Manager
Account manager (sales-led)
Delivery Manager who owns outcomes
Documented operating standard
Not published
Sphere Standard available for client review
Time to start
5 to 14 days
14 days, flat
Free playbook

The Healthcare Practice Owner's Offshore Hiring Playbook

A 12-page guide that walks you through what to look for, what to avoid, and what to negotiate when you hire your first offshore admin team.

  • The 14-day onboarding checklist used by SphereAssist practices
  • The HIPAA-aligned data handling protocol every offshore practice should require
  • The vendor comparison rubric (the 12 questions to ask before signing)
  • A redacted Sphere Playbook excerpt for a Patient Coordinator role

Get the playbook

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Roles we place for your industry

Strategic Support Partner roles built for healthcare practices

Patient Coordinator

Intake, scheduling, insurance verification, patient follow-up calls

Practice Administrator

Vendor management, supply ordering, day-to-day operations

Credentialing Specialist

Provider credentialing tracking, payer enrollments, compliance documentation

Billing and Coding Support

Charge capture review, denial follow-up, payment posting reconciliation

Strategic Support Partner team at work
What clients say
We stopped trying to find a unicorn front desk hire and started building a team that the practice can grow into. The SSP knew our patient flow by week three.
Practice Manager, Multi-provider Practice (real attribution pending release)

Book a 30-minute Sphere Match call for your practice.

We walk through your patient flow, the roles draining your team, and what your first Sphere Playbook would look like. No pitch deck. If we are not the right fit, we will tell you within 15 minutes.

Book the call →